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Unmatched scalability and time to value
SuccessBLOCs
Pre-built customer success programs with embedded best practices
Open platform and integrations
Connected customer data streams for a 360-degree customer view
Portfolio management
Shared visibility into customer interaction for all stakeholders
Customer engagement
Automated and manual interactions to achieve customer outcomes
Reporting
Insights into customer health and team performance
Artificial intelligence
Harness the power of people + AI
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FEATURES
In-app experiences
Workflows
Multidimensional health score
Email campaigns
360 customer view
Customer segmentation
Outcome Success Plans & customer portal
Data privacy & security
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INTEGRATIONS
Salesforce
Zendesk
HubSpot
Slack
Pendo
MS Outlook
Google Calendar
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Solutions
BUSINESS OUTCOMES
Prevent churn
Increase revenue growth
Boost team efficiency
Enhance data visibility
Build customer loyalty
PROGRAMS
Manage onboarding projects
Manage contract renewals
Monitor customer health
Drive product adoption
Detect risk
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Customer success software your business can't outgrow.
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Farm Don't Hunt by Guy Nirpaz
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Ravit Danino
Introducing Totango In-App: cross-functional communications for customer success
June 21, 2023
Totango AI innovations set to boost customer success productivity
April 18, 2023
Totango product innovations help CS drive predictable revenue growth
April 6, 2023
Totango Product Update – Welcome to Kyoto!
April 26, 2021
Wrapping up 2020 and Fiji Release!
January 1, 2021
Totango Product Update -Staying warm in Fiji
December 1, 2020
Your Totango Product Update -Thankful in Fiji
November 20, 2020
Totango Product Update -Fiji we have arrived
October 20, 2020
Get The Complete Picture With Enhanced Customer 360 SuccessBLOC
September 30, 2020
Announcing The Early Warning System SuccessBLOC
September 30, 2020
Get more out of SuccessBLOCS and APIs
May 20, 2020
Totango offers more ways to stay aligned with your team and customers
May 1, 2020
Kicking off Totango’s Spring Product Release – Belize
April 14, 2020
Staying Close to the Voice of the Customer
April 1, 2020
Seamless Customer Collaboration | Product Update, March 2, 2020
March 3, 2020
SuccessBLOCs – Now With More Usage Metrics
February 20, 2020
Announcing Totango’s Winter ’20 Release: Jasper
February 3, 2020
Product Update January 20, 2020 Campaign
January 20, 2020
Totango Announces Dynamic Assignment
January 14, 2020
Opening 2020 with Totango
January 7, 2020
Merry Christmas and Happy New Year
December 23, 2019
Product updates November 26, 2019 – Sedona is here
November 25, 2019
Introducing Destination Pages for Dynamic Customer Success | November 11th, 2019
November 11, 2019
Totango IBIZA Product Updates | October 28th, 2019
October 28, 2019
Totango IBIZA Product Updates | October 7th, 2019
October 7, 2019
Totango IBIZA Product Updates | September 23rd, 2019
September 23, 2019
Totango IBIZA Product Updates | September 9th, 2019
September 9, 2019
More on IBIZA, Totango Product Updates | August 26, 2019
August 26, 2019
More on IBIZA, Totango Product Updates | August 12, 2019
August 12, 2019
Totango Product Updates | July 29,2019
July 29, 2019
March Product Updates | Release Roundup
April 4, 2019
Map Customer Success To Your Global Organization With SuccessTeams
October 2, 2017
Zoe (and Totango) Are Ready to Listen
April 4, 2017
Become hyper productive with Totango’s January release!
January 26, 2017
New Release: Automate customer communications with Customer Success Campaigns
September 22, 2015
New App: Totango Zendesk Application
October 17, 2013
What is customer health score and how do I build one for my business?
March 26, 2013
Product Update: How Much Time Are Users Investing in Your Web-App?
September 2, 2011
Stop Shooting in the Dark. Sell SaaS Faster.
March 31, 2011
Getting Personal with Your Customers
February 9, 2011
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