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Author: Ravit Danino

You know Zoe, right? Just in case you haven’t heard, Zoe makes customer success everyone's business. With a customer-centric approach to business, the customer needs to be the focus, and Zoe makes that easy to achieve. If you still feel

Our customers are always looking for more ways to understand customer-engagement trends and undercurrents. I’m excited to add our newest expansion to the Totango product-line. The new engagement reports are a simple, beautiful but very powerful way to visualize user

One of the most powerful aspects of Totango is the seamless integration with the Salesforce.com platform. Today we're excited to announce new capabilities that give you more power and flexibility. Totango Customer Success Dashboard - on Salesforce.com If your Customer Success team

The latest article on customer health can be found here. If you run an online technology business like many of the Totango customers you already know that the growth of your company relies, more than anything else, on delivering lasting value

Totango users see great value in the information we deliver about their accounts. They can see the account health, usage frequency, real-time and historic engagement information, and more. This is great for anyone who works with customers to better understand

Understanding the amount of time users spend in your application, and the actions they take, is the best way to know the level of value they are getting from your service. You can now use Totango to do just that. We're